Quick and Simple Imports (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy describes how we collect, use, and share information in connection with our website and services. Our website and services are intended for business customers, including pet crematories, veterinary clinics, and pet funeral homes.
Information We Collect
Information You Provide
We collect information you provide directly to us when you:
- Create an account
- Place an order
- Contact us via email or phone
- Request information or support
This information may include:
- Name
- Business name
- Shipping and billing address
- Email address
- Phone number
Account Information
Customers must create an account to access pricing and place orders. Account credentials and associated business information are stored to manage your account and transactions.
Automatically Collected Information
We may collect limited technical information such as:
- IP address
- Browser type
- Device information
This information is used to maintain the functionality and security of our website. We do not use advanced tracking, advertising cookies, or analytics tools.
How We Use Information
We use the information we collect to:
- Process and fulfill orders
- Communicate with you regarding orders, products, and account updates
- Provide customer support
- Maintain and improve our website and services
- Send occasional business-related communications (such as product updates or announcements)
Payments
Payments are not processed through our website. All transactions are invoiced through QuickBooks.
Customers may pay via:
- Check
- ACH transfer
We do not collect or store credit card or banking information through our website.
Sharing of Information
We do not sell or rent your personal or business information. We may share information only as necessary with trusted service providers, including:
- Shipping carriers (such as UPS and FedEx) to fulfill orders
- Email communication platforms (such as ActiveCampaign) to send business communications
These providers are only given the information necessary to perform their services and are not permitted to use it for other purposes.
We may also disclose information:
- To comply with applicable laws or legal obligations
- To protect the rights, property, or safety of our business and customers
Cookies and Tracking
Our website may use basic cookies to support essential site functionality, such as account login and session management. We do not use cookies for advertising or behavioral tracking. You may adjust your browser settings to disable cookies; however, some features of the site may not function properly as a result.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
Data Retention
We retain customer information as long as necessary to:
- Fulfill business transactions
- Maintain account records
- Comply with legal, tax, and accounting obligations
Your Rights and Choices
You may:
- Request access to the information we have about you
- Request corrections to your information
- Request deletion of your information, subject to legal or operational requirements
To make a request, please contact us using the information below. You may also opt out of marketing emails at any time by using the unsubscribe link included in our emails.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have any questions or requests regarding this Privacy Policy, please contact us:
Quick and Simple Imports
34589 Glendale Street Livonia, MI 48150
Email: info@importedbyqsi.com
Phone: (248) 352-0110
