These Terms and Conditions (“Terms”) govern your use of the Quick and Simple Imports website and sale of commercial goods (the “Products”). By accessing our website or placing an order, you agree to these Terms. Quick and Simple Imports ("QSI", “Company,” “we,” “our,” or “us”) provides products exclusively to business customers. We do not sell directly to the public.
Account Registration
To establish an account with QSI, customers must:
- Be a legal business/entity
- Complete an application, including all applicable business information
QSI reserves the right to approve, deny, or revoke account access at our discretion.
Customers are responsible for maintaining the confidentiality of their account credentials and for all activity under their account.
Pricing
All pricings are:
- Excluding shipping and applicable taxes
- Listed in U.S. dollars
- Intended for wholesale customers
- Subject to change without prior notice
Pricing errors, while rare, may be corrected at QSI’s discretion. If this occurs, customers will be notified before the order is processed.
Orders and Product Availability
All orders are subject to acceptance and product availability.
All efforts by QSI will be made to keep inventory accurate and up to date, QSI reserves the right to:
- Limit quantities
- Backorder or discontinue items
- Cancel or adjust orders based on availability
If any order needs modifications, QSI will communicate promptly.
Order confirmation emails will be sent once an order is accepted. It is the customer's responsibility to check the order confirmation for correct product, shipping, and billing information.
Shipping and Delivery
Shipping timelines may vary depending on product availability and order volume.
QSI will shop carrier rates on behalf of Customer and will select the lowest priced option, unless other preferences are noted on account. Pallet delivery is also available.
QSI offers international shipping, international customers are responsible for any applicable customs duties, taxes, or import fees.
QSI is not responsible for incorrect addresses supplied during account setup or ordering.
Once an order has shipped:
- Ownership and risk transfer to Customer
- A shipping confirmation email will be generated and sent to the customer, including tracking information
QSI is not responsible for lost packages or delays caused by carriers, weather, or other circumstances beyond our control.
Invoicing
All invoices are sent via email on the next business day after your order has shipped.
Invoices are emailed from: QSI-Billing@importedbyqsi.com
It is the customer's responsibility to make sure emails sent from QSI are not being redirected to spam folders.
All invoices will be sent electronically unless otherwise requested.
Customer is responsible for reviewing invoices and notifying QSI promptly of any discrepancies.
Payment Terms
Approved customers will have Net 30 terms, meaning payment is due within 30 days from the invoice date.
QSI offers the following payment options:
- ACH (Automated Clearing House) transfer
- Check payments sent via mail
- Credit Card (Visa, Mastercard, Discover, & American Express)
Past-due invoices will be subject to a late payment fee of $50 or 5% of the invoice total, excluding applicable taxes, whichever is greater. This fee will be assessed for each 30-day period that the invoice remains unpaid.
Returned payments will incur a $35 fee per occurrence.
Failure to remit payment within terms may result in:
- Late fees
- Account holds and suspension of web ordering privileges
- Additional legal collection actions if necessary
Returns and Damages
All customers are subject to QSI's Returns & Damages Policy.
Product Use
Our products are intended for professional use only.
Customers are responsible for:
- Proper use and handling of products
- Compliance with applicable laws and regulations
Limitation of Liability
Under no circumstances shall QSI be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or business interruption, arising out of or relating to the sale or use of products. QSI’s total liability under these terms shall not exceed the amount actually paid by Buyer for the products giving rise to the claim.
Account Termination
The agreement between QSI and Customer may be cancelled at any time, by either party. A notice of cancellation will not affect QSI’s right to collect payment on invoices and does not remove the obligation of Customer to repay any outstanding invoices.
Changes to Terms
We reserve the right to update these Terms at any time. Continued use of our website or services constitutes acceptance of any changes.
Force Majeure
Neither party shall be liable for delays or failures in performance (other than payment obligations) due to causes beyond its reasonable control, including natural disasters, war, terrorism, labor disputes, or governmental actions. Notwithstanding any such force majeure event, Buyer’s payment and performance obligations under these Terms shall not be deemed excused or waived without the express written consent of QSI.
Warranties
QSI warrants that, at the time of delivery, the Products will be free from material defects in materials and workmanship and will be fit for their intended use. Except as expressly set forth herein, QSI disclaims all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose. Buyer’s exclusive remedy for breach of this warranty is, at QSI’s discretion, the replacement of the non-conforming Products or a refund of the purchase price paid.
Tariffs and Adjustments
In the event that any tariffs, duties, or similar charges are imposed on the Products after the date of an accepted purchase order, QSI reserves the right to pass such charges on to the Buyer. QSI shall provide Buyer with written notice of any such charges as soon as practicable, and Buyer agrees to pay these additional charges upon receipt of an adjusted invoice. Additionally, QSI may adjust the pricing of the Products to reflect any increase in costs due to changes in export or import laws, regulations, or currency fluctuations. Buyer acknowledges and agrees that such adjustments are necessary to account for unforeseen changes in market conditions and jurisdictional requirements beyond QSI’s control.
Entire Agreement
These Terms, together with any accepted purchase orders, constitute the complete and exclusive agreement between the parties regarding the sale of Products and supersede all prior proposals, understandings, or communications.
Acceptance of Terms
Buyer’s request to purchase Products from QSI constitutes acceptance of these Terms in full. These Terms are incorporated by reference into all quotations, acknowledgments, and invoices issued by QSI and shall control in the event of any conflict with Buyer’s terms. No modification shall be binding unless in writing and signed by QSI.
